ITDesk AI OS
Computer Hardware, Networking, CCTV & IT Services Complaint, SLA, Invoicing & WhatsApp OS
Technocons Enterprise
6 Calls
Active Service Calls
₹48,500
Total Service Billed
₹36,200
Payment Received
₹12,300
Outstanding Dues
4 Clients
Active AMC Contracts
Active IT Service Complaints, Invoicing & Direct WhatsApp
| Ticket ID | Client & Contact | Asset & Category | Reported Complaint | Assigned Tech | SLA / Priority | Total Bill | Payment Received | Outstanding | Remark | Status | Actions |
|---|
Register IT Service Complaint & Automatic Token Allotment
Allocated Token #:
TKT-8042
Hardware Field Engineers & Service Lab Technicians
Manage your technical staff roster. Added engineers instantly appear across all ticket assignment menus!
| Engineer Name | Specialization & Skills | Contact Phone | Active Assigned Calls | Status / Availability | Actions |
|---|
Corporate AMC (Annual Maintenance Contracts) & SLA Tracker
Track annual maintenance agreements, SLA levels, asset coverage, and dispatch renewal notices on WhatsApp.
| Contract ID | Corporate Client & Phone | Covered IT Assets | Contract Period | SLA Level | Annual Value (₹) | Status | Actions |
|---|
Customer Database Backup & Restore Engine
All client data, complaints, payment records, and AMC contracts are stored safely on this device. You can download full database backups or restore them anytime with 1 click!
1-Click Database Export
Download a complete offline copy of all customer records, billing ledgers, AMC contracts, and technical staff.
Restore Database from Backup
Restore customer records and billing ledgers from any previously saved `.json` backup file.
Security Password & Organization Profile